* When offered in-person, this course is generally delivered over two consecutive days. When offered as a Live Virtual Class, the course may be broken up into more, shorter days, sometimes consecutive, sometimes one week apart.

Free assessment readiness call(s)

Assessment preparation tends not to be covered in the workshop. The workshop focuses on attendees getting ready to apply new skills back at work immediately after the workshop. There is an expectation that attendees will attend some free post-workshop Zoom calls and watch recordings of their own group (or previous groups) doing tough practice tests, sometimes including John Coleman’s own practice tests which address the same learning outcomes, albeit from a different angle. John has an expectation that attendees will attend the calls, as assessment preparation does not scale on a 1:1 basis. Signing up for this workshop is effectively signing up to attend these calls.

Co-trainers

Sometimes, John Coleman will have a trusted co-trainer to give a helping hand, someone who is already qualified or who is building up experience.

Payment, fees & cancellation

• Payment in advance is required; there are no exceptions. For example, all documentation requirements for invoice payment by the training date must be declared at the outset.
• No responsibility is taken for costs resulting from cancellation/postponement.
• Normally a minimum quorum is recommended for this class to proceed, but we always proceed once people book. We find ways to make it work well.
• It’s highly unusual for courses to get canceled. Dare we say it, we never cancelled to date. On paper, some classes require a minimum number of attendees, but we always find a way for things to work out and students never regret it. 
• No responsibility is taken for costs resulting from cancellation/postponement. Tickets can be transferred to subsequent dates.
• You may cancel up to the specified online ticketing deadline, and if so, depending on the payment engine/approach, the refund could have deductions for bank transfer fees.
• You may postpone your ticket with a minimum of three business days’ notice, thereafter your lack of attendance at the booked date will be treated as a cancellation with zero refund (due to planning). Best efforts would be made to fit you into a later workshop. Your notice period for a refund is rescinded by a postponement.
• Electronic manuals and Scrum.org assessment fees are included. Physical manuals are not provided.
• Orderly Disruption Limited offers good value ticket pricing. For wire transfers, Orderly Disruption Limited does not absorb banking fees; the ticket(s) price must land, and no less than that.
• Super-early bird tickets, if available, are only available to tickets where payment has been received over one month before the course date.
• The only ticket type with unpaid invoices at the course date are general/premium tickets. Assessment codes, if any, are received upon payment receipt by Orderly Disruption.com.

Data protection, data privacy

• Attendees may be asked to optionally consent to receive communications, e.g., follow-up email newsletters.
• A booking is not a guarantee of attendance.
• In order to get an assessment code from a certifying body, the trainer must submit your name and email address to that certifying body.
• As John is a LeSS-Friendly Scrum Trainer, by signing up for this training you are signing up for the submission of your details to LeSS.works, the home of Large Scale Scrum.
• Attendees will be invited to a community for continued learning.
• It’s possible that photograph or video permission will be requested in class for follow-up marketing purposes and social media.
• Reviews, testimonials, and feedback for improvement will be requested. Attendees may also be asked to provide feedback to Scrum.org.
• See the privacy statement at orderlydisruption.com. 

Also:

• We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
• Manual invoices, sometimes requested after order processing, are sent to the customer via standard email, only if the email address matches.