Mastering the Product Owner Stances
Professional Scrum Product OwnerTM – Advanced (PSPO-A) is a hands-on, activity-based course that focuses on helping experienced Product Owners and Product Managers expand their ability to establish a vision, validate their hypotheses, and ultimately deliver more value to their stakeholders.
The course goes beyond the topics explored in the Professional Scrum Product Owner (PSPO) class by deepening the attendee’s understanding of the role through the exploration of the many stances of a professional Product Owner.
Attendees should have at least one year of Product Owner experience and a practical knowledge of Scrum in order to participate in and benefit from these exercises. Having previously taken the PSPO class is recommended, but not required.
The course also includes a free attempt at the globally recognized Professional Scrum Product Owner II (PSPO II) certification exam.
In this class, students will gain a better understanding of what it means to deliver value and how to express that value inside and outside of their organization. Through a case study-based series of exercises, combined with instruction, students gain the entrepreneurial product leadership skills and practices critical to growing as a successful Product Owner.
The Product Owner role is multifaceted, requiring them to engage in behaviors and adopt mindsets beyond the core of Agility and the Scrum framework. Students explore these techniques and how to pivot among them by exploring several Product Owner “stances” including:
The Customer Representative:
The Decision Maker:
• Focus on making better decisions
• Navigate conflicting customer feedback
• Focus on innovation through experiments, hypotheses, tests, learnings, data and validation of value
• Understand the Product Owner’s role in a scaled environment
• Seek collaboration with stakeholders and the Scrum Team
• Work beyond the Scrum Team including contracts, finance, budgeting and governance in an agile way
• Lead the stakeholders, customers and Scrum Team, to move in the right direction and to change their minds, when necessary
• Learn how to create a stakeholder management strategy
* When offered in-person, this course is generally delivered over two business days. When offered as a Live Virtual Class, the course may be broken up into more, shorter days, sometimes consecutive, sometimes one week apart.
Reviews & ratings are limited by nature. John needs to understand if the learning made a real difference back in the office. So, John likes to checks in 12-18 months later. He sees a pattern of improvement and regularly gets pleasant vibes from successful agility inspired by ideas from the training. For example, see this experience report.
John is grateful to be part of Marshall Goldsmith’s #payitforward campaign and, in so doing, offers free coaching/mentoring/co-training to a selection of potential agility chefs. Marshall Goldsmith taught John in Salt Lake City in February 2018. All of John’s workshops #payitforward Marshall Goldsmith content, including Marshall’s advice to John himself.
John’s client list (directly or indirectly) includes Japanese Tobacco International, TUI, Lilbit, digital2DNA, Shell, BP, Barclaycard, Vocalink Mastercard, Centrica, the Musgrave Group, RR Donnelley, DELL, Nordic Aviation Services, 84.51, Intralinks, PaySafe, Vodafone, Ericsson, NASA, and Sky.
Assessment preparation tends not to be covered in the workshop. The workshop focuses on attendees getting ready to apply new skills back at work immediately after the workshop. There is an expectation that attendees will attend some free post-workshop Zoom calls and watch recordings of their own group (or previous groups) doing tough practice tests, sometimes including John Coleman’s own practice tests which address the same learning outcomes, albeit from a different angle. John has an expectation that attendees will attend the calls, as assessment preparation does not scale on a 1:1 basis. Signing up for this workshop is effectively signing up to attend these calls.
Sometimes, John Coleman will have a trusted co-trainer to give a helping hand, someone who is already qualified or who is building up experience.
This course is designed for Product Owners and Product Managers focusing heavily on Product Management skills, tools, techniques, and knowledge as part of their work on the Scrum Team. The course does not address the Scrum framework (much), and we assume people have a proper understanding of the Scrum framework. Participants should have at least one year of experience as a Product Owner or Product Manager, while multiple years of experience and having attended the Professional Scrum Product Owner course and passing PSPO is preferred, but not mandatory.
Other people that might benefit from the PSPO-A course include:
All participants completing the Professional Scrum Product Owner – Advanced course will receive a password to attempt the Professional Scrum Product Owner II (PSPO II) assessment. The industry-recognized PSPO II certification requires a minimum passing score of 85%. PSPO-A class participants who attempt the PSPO II assessment within 14 days of receiving their free password and do not score at least 85% will be granted a second attempt at no additional cost.
You are also entitled to a discount on the PSPO III assessment.
Classes are usually small, and even if not, John Coleman uses techniques that make a large class run very well, to a limit. John Coleman does not train class sizes over his operational limit so attendees can rightly get the full benefit of his classes.
If you have specific requirements, e.g., you require a free place for an assistant, you require wheelchair accessible venue/room set-up etc., please let John Coleman know in advance via [email protected]
The delivery content is a combination of slides, flip charts, and exercises. The focus is more on flip charts and exercises. The approach is a combination of experiential training and Training From The Back of The Room, regardless of the training course, while sticking to the Scrum.org learning objectives.
Some topics could be completely outside the scope of the training class. To that end, some topics may need to be “parked”. Best efforts are made to address “parked” topics during the workshop and/or subsequent video conference calls.
The location is not 100% confirmed, it is an approximate location. The location cannot be finally booked until final numbers are known.
Let’s err on the side of caution to cover all eventualities. Please only book travel one week in advance and use low-commitment accommodation bookings that allow cancellation 24 hours in advance without charges. Most accommodation booking websites allow 24-hour cancellation in advance, please select that option. Please book travel at the last responsible moment (one week to go, confirming with John Coleman at [email protected]). For example, for flights, consider using low-cost booking services such as Skyscanner or Kayak.
John is an incredibly helpful instructor. I completed the Agile Leadership course with his assistance, and his explanations were always very clear and emphasized the big picture thinking of Agile. The work in the class was very dynamic, looking at scenarios and working in small groups or pairs to discuss our ideas. I also appreciated his real world examples from his extensive work experience and knowledge base. John also has a wonderful sense of humor, an ideal trait in a teacher. Thank you!
Well-structured and balanced course between theory and practice. Course full of exercises to put into practice what you are learning. You take home with you useful techniques that you can immediately apply in your work the day after. Many thanks to John Coleman for what he shared with me during the course and the follow-ups!
Inspirational, insightful and engaging John thank you for your support guiding over 100 of our Agile Leaders through PSM1. The feedback from the groups was phenomenal with people sharing how much they liked your depth of knowledge, facilitation and support - Thank you! Could not recommend John highly enough - fabulous experience.
John is an excellent trainer and an extremely knowledgeable mentor. I was able to gain so much from his teaching during the 16 hours of Professional Kanban training course. If anyone is looking for a Kanban trainer who not only can deliver the course material, but also share so much from his personal journey as an Agile practitioner, look no further, John is your guy.